Category Archives: Positioning & Messaging

The Freddy Rumsen Rules: Six Marketing Lessons from the Most Underrated Man at Sterling Cooper

Six Marketing Lessons from the Most Underrated Man at Sterling Cooper – and What They Reveal About Freelancing Then vs. Now

Everybody quotes Don Draper. Nobody quotes Freddy Rumsen. That is a mistake, and if you sell creative work for a living, it is an expensive one.

Freddy is the guy who gets carried out of a restaurant in the second episode of the series. He is the guy who, in Season 3, drinks himself unconscious in his own office and wets his pants the day before a Samsonite meeting, which ends his twenty-year run at Sterling Cooper. He is also the only major character on that show who actually gets sober, stays sober, and comes back. And when the final season opens, it is not Don who delivers the best pitch in the room. It is Freddy – middle-aged, unemployed by the standards of the day, working as a freelancer – walking into his old shop with a line that sells a wristwatch by refusing to talk about time.

Freddy’s arc is a compressed history of the creative services business: staff job, cushioned by expense accounts and tenure, blown up, rebuilt as independent contract work. Which is to say it is the arc that roughly 72.9 million Americans are living right now (MBO Partners, 2025 State of Independence). Here is what he can teach you.

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The Cutler Doctrine

What Mad Men’s least likable partner understood about marketing money – and what unapologetic financial leadership looked like then versus what it looks like now

The Man Nobody Rooted For

Everybody who watches Mad Men picks a favorite. Nobody picks Jim Cutler. He arrives in season six from the rival shop, and Peggy files him away in eight words: just like Roger, but with bad breath. He brings his personal doctor in to shoot the staff full of “energy serum” before a pitch weekend. He tells Don Draper to his face that he is “a bully and a drunk. A football player in a suit.”

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Joan Harris Ran the Best Marketing Operation on Madison Avenue. Nobody put it on her business card.

Marketing lessons from the most underestimated operator in Mad Men – with a detour through a 1960 television studio and a green cartoon owl.

EVERYBODY QUOTES DON. NOBODY BILLS LIKE JOAN.

Don Draper gets the mug, the poster, and the LinkedIn carousel. Fine – he was a spectacular closer. But he was a spectacular closer inside an agency that would have folded around season two without Joan Holloway Harris keeping the lights on, the staff paid, and the clients calm.

Don sold the dream. Joan built the machine that delivered it, invoiced for it, staffed it, and quietly cleaned up after it. For four seasons her official title was “office manager.”

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The Pete Campbell Playbook: 5 Marketing Lessons

Five marketing lessons from the most punchable man on Madison Avenue – and one very expensive lesson about all-nighters.

Nobody wants to be Pete Campbell. That is more or less the point of him. Matthew Weiner built the character to be irritating on contact: the voice, the hairline that recedes like a punishment for something he did in a previous life, the rifle he acquired by returning a wedding gift. Don Draper gets the monologues. Pete gets the wince.

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Barefoot in the Boardroom: The Marketing Lessons of Bert Cooper

And what Really Happens After Somebody Buys Your Agency, Your Newspaper, or Your Doctor

Everybody remembers Don Draper. He gets the pitch, the carousel, the cheekbones. Watch Mad Men a second time – and if you work in marketing, you will – and the character quietly right about almost everything is the old man in his socks.

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Being Mentioned Is Not Being Recommended

Why mention rate became the vanity metric of AI search, and the one column that fixes it

In 1985, a PR firm would mail you a bound book of press clippings and bill you by the thickness. Nobody read the clippings. The book proved you existed in print, which felt like proof of something bigger, and the invoice went out either way. Mention rate is that book with a dashboard bolted onto it.

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The Man Who Signed the Checks: What Lane Pryce Still Teaches Marketers About Credit, Incentives, and the Slow Death of the Expense Account

Everybody remembers Don Draper. Nobody quotes the accountant.

That is the mistake. Sterling Cooper Draper Pryce had exactly one partner who understood where the money came from, where it went, and what it cost to keep the lights on, and he was the Englishman down the hall with the stiff collar and the terrible timing. Lane Pryce arrived from London to strip an American agency for parts. He ended up co-founding it, personally sourcing its most famous account, and destroying himself inside it.

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