Category Archives: Insurance & Actuarial

Your Broker Asks the Chatbot Too

Insurtechs spend the entire budget on the policyholder and almost nothing on the person who actually decides what gets sold. 1.  Who actually decides which carrier writes a commercial risk? A.  The independent agent does, and the business owner mostly ratifies it. In 2025, independent agencies placed 87.7% of all US commercial lines written premium,…

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Read the Complaint Index: The Grudge List Insurance Publishes and Few Open

A working guide to the most useful free dataset in American insurance, with the numbers to prove it Every state regulator collects consumer complaints. The NAIC normalizes them by market share. What comes out is a public, quantified, regulator-published ranking of which carriers annoy their own customers most, broken out by line and by the…

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Teach the Course They Are Legally Required to Sit Through

The only channel in American marketing where attendance is a legal obligation, the audience files paperwork proving they consumed your content, and your name stays in a government catalog for years. There is a room in your industry right now with forty licensed professionals in it. They paid to be there. They cannot leave early.…

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Unsolicited – Not a Client – Allstate – Full Marketing Audit and Strategy Report

ALLSTATE The Allstate Corporation  |  NYSE: ALL  |  Northbrook, Illinois STRATEGIC MARKETING REVIEW: TEN QUESTIONS, TWO HUNDRED AND TWENTY-SIX POINTS Built from every document in this process and from the one hundred marketing suggestions produced by the reconvened focus group. NO POSITION / NO COMPENSATION / NO MNPI ANALYSES BASED ON PUBLIC INFORMATION. NOTHING HERE…

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Unsolicited – Not a Client – UnitedHealthcare – the 2-page Free Read

UnitedHealthcare – The Short Version This is an example of the Free Read document that I offer to organizations. Two pages pulled from the full review. Public information only. Not investment advice. August 26, 2026. The margins are fixed. The reputation is not. This company spent 2025 nearly breaking and 2026 repairing itself, and almost…

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