Public companies are legally required to publish a list of everything that frightens them. Almost nobody in marketing has ever opened one.
1. Item 1A is a confession with a lawyer’s signature on it. Since the SEC formalized the requirement in 2005, every annual report has carried a Risk Factors section: what could go wrong, in the company’s own words, reviewed by counsel, updated yearly. It is the closest thing to an honest interview your prospect will ever give.
2. The documents got enormous, and that is the opportunity. Annual report length has roughly doubled since the turn of the century, with risk factors running to dozens of pages. Nobody reads them, which is precisely why what is in them is not priced into anyone’s marketing.
3. Most of it is boilerplate. The new paragraphs are not. The professional technique is a diff: compare this year’s risk factors to last year’s and read only what changed. Additions are things that started keeping somebody awake in the last twelve months. That is a buying signal with a date stamp.
4. The vocabulary is free and it is theirs. You will find the exact phrases your buyer’s leadership uses internally about their own problems. Marketers pay agencies for message testing to approximate this. The unapproximated version is a free download.
5. The earnings call is the unscripted half. The prepared remarks are marketing. The analyst Q&A is where an executive gets asked a question they did not choose and has to answer it live. Transcripts are widely available and the hesitations are the interesting part.
6. Read the customers of your customers. If you sell to insurers, read the filings of the brokers and the corporates buying the cover. Your prospect’s pain is usually a downstream consequence of something their own market has just started saying out loud.
7. EDGAR full-text search is free and nobody uses it. You can search every filing in the system for a phrase and see which companies started using it and when. That is a competitive intelligence tool that a decade ago would have been sold as a subscription.
8. Turn a filing into a piece of writing. Take one prospect’s risk factors, write the three-page version their own board would actually read, and send it with no pitch attached. That is not content marketing. That is arriving having done the homework.
9. Same instinct as the rate filings, wider market. Insurance has SERFF, public companies have EDGAR, hospitals and municipalities have their own disclosure regimes. Every regulated industry hands you the file. The only scarce ingredient is somebody willing to spend a Tuesday reading it.
The bottom line. Everybody in B2B marketing complains that they cannot get inside the buyer’s head. The buyer has published a document about what terrifies them, updated annually, indexed, searchable and free. There is no excuse and there is no line.
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Claude Penland builds the marketing and business strategy for companies that are good at what they do and hard to find. Thirty years operating, one exit, eight of them as a practicing casualty actuary.
The free two-page read is genuinely free. Email claude@1000startups.com and I'll send back what I can see from the outside. Or see the work samples and how to work with me.