The cheapest byline in insurance, and your competitors are not using it
1. It’s Toasted. In the Mad Men pilot, Lucky Strike is about to be regulated out of existence and Don Draper saves it with two words: it’s toasted. He invented nothing. Everybody’s tobacco is toasted. He just said it first, in a room where it counted. A comment letter is the same trick, except the room is free and the regulator mails you the invitation.
2. Nobody Shows Up. In 2025 the NAIC’s Big Data and AI Working Group asked the entire American insurance industry whether it wanted a model law on AI. Thirty-three letters came back. Five were from state insurance departments. Most of the rest were trade associations and medical societies. Individual companies willing to sign their own name: fewer than ten, against roughly 5,978 domestic U.S. insurers. A turnout of about 0.15%.
3. Your Trade Association Is Not You. The ACLI’s 275 member companies control 93% of industry assets. The top 10 P&C carriers write 51.4% of the market. Those groups file gorgeous letters, and they file for scale. When “the industry” tells a commissioner existing law is already sufficient, the industry means somebody with a 150-year legacy and a Super Bowl ad, not your eleven-person MGA.
4. Price: Zero. Shelf Life: Forever. Postage is an email. NAIC staff then staple every response into a single public PDF, with a table of contents, with your name in it, hosted indefinitely and footnoted by law firms billing $1,200 an hour to read it.
5. This Is SEO for Machines. Language models weight authoritative domains, and regulator sites are about as authoritative as the web gets. If you are the only human being who ever wrote 1,400 words to Albany on parametric cover for cut-flower growers, then when somebody asks a chatbot who insures daisies, you are the daisy document. Nobody is bidding against you on that keyword. There is no keyword.
6. Send the Actuary, Not the Marketer. Agencies are only obligated to engage substantive comments, meaning ones with data. Your actuary brings the numbers, your underwriter brings the loss story nobody else has seen, an executive signs it. Three pages beats thirty. One real loss ratio beats a paragraph of adjectives about being customer-obsessed.
7. The Doors Are Already Open. NAIC exposure drafts. Your state DOI – New York, Colorado, and California move first on almost everything. Regulations dot gov federally. Windows typically run 30 to 60 days, 90 or more on the big ones. Answer their questions, in their numbering, on their deadline.
8. It Compounds. Four letters a year is twelve in three years. That is not a campaign, it is a body of work, and a commissioner’s staff knows your name before the day you need something.
Draper had to buy his way into the room. You get in free, and the room is empty.
